Information Technology

Medical Network of Alaska’s IT department

Provides expert support based 100% local in southcentral Alaska. Our goal is to support MNA and it’s Divisions  by providing quality and reliable IT services to clinics of any size or specialty. By integrating into MNA’s network, we can offer enterprise-level support and solutions to ensure that your IT needs aren’t the bottleneck preventing your business from optimal workflow or growth.

Here are a few of the services we provide.

Helpdesk support

With our helpdesk support, you don’t have to worry about the little things. Our team is available to help work through the day to day issues that are inevitable in a modern digital work environment. We offer support through ticketing emails, over the phone, remote access, and in person for those issues that cannot be resolved remotely.

Hardware deployment & maintenance

We can asses you’re your workstation needs and find the computers best suited for your staffs workflow and growth. After initial setup we can monitor and maintain your computer systems health and provide support pro-actively, or via helpdesk.

Training & software support

We can offer training for AthenaOne and Dragon Medical One to give your healthcare providers and staff confidence that they are able to navigate their daily workflows with the tools and resources needed to provide high-quality care to your patients.

Network & server administration

We provide all the essentials for your clinic to run with an enterprise environment including Network Monitoring, Firewall security, and Endpoint Detection and Response. We also have the ability and expertise to provide networking and server needs that may be unique to your clinical experience.

Send us an email

We are pleased to receive questions, comments and suggestions. If you ask for a specific piece of information or a reply, we will respond as soon as possible.